LucyChapman

We are developing a brand new series for Channel 4 and want to hear from people who are sick of waiting in never-ending call queues and then never get a reasonable answer when they are finally put through! In short we want to hear from people who are tired of receiving bad service! At the moment we are gathering research and stories with a view to approaching companies and suggesting they implement a better way of doing things!

So we want to hear from people who have issues with particular companies/services – whether it is through their own personal experience or even perhaps their granny has been sent an extortionate bill which has frightened her half to death or your teenage son is being charged ridiculous amounts for surfing on his phone. Any customer-related horror stories are welcome! So, if you get frustrated with inefficiency, sloppy customer service or just downright rudeness and don’t feel like a valued customer - then please get in contact with us or pass this on to someone who you think would be interested. Please contact: lucy.chapman@whizzkid.tv or telephone: 0207 440 2576 - even if just to find out more info.